Terms of service

Terms of Service Last updated: June 30, 2026

Welcome to KnappRO Chicago (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website located at https://knapprochicago.com (the “Site”) and the purchase of any products from us.

By accessing our Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site or purchase our products.

1. Eligibility You represent that you are at least 18 years old or have the permission of a legal guardian.

2. Products & Services We sell reverse osmosis membranes, water filtration components, and related products. Products are sold “as described” on the Site. It is your responsibility to verify compatibility with your specific system. We do not provide installation, system design, or engineering services.

3. Orders & Payment

  • All prices are in U.S. dollars.
  • Payment must be received in full before processing.
  • We reserve the right to refuse or cancel any order at our discretion (e.g., for pricing errors or suspected fraud).
  • Once placed and processed, orders generally cannot be modified or canceled.

4. Shipping Shipping timelines are estimates only. We are not responsible for carrier delays, customs issues, or problems caused by incorrect shipping information provided by the customer. Risk of loss passes to you once the order is handed to the carrier.

5. Returns & Refunds Please see our separate Return & Refund Policy for details. Most sales are final due to the specialized nature of our products.

6. Product Use & Disclaimer Products are sold “as is.” We make no warranties regarding performance, compatibility, or suitability for any particular application. Use and installation are at your own risk.

7. Limitation of Liability To the fullest extent permitted by law, KnappRO Chicago shall not be liable for any indirect, incidental, special, or consequential damages. Our total liability shall not exceed the amount paid for the specific product giving rise to the claim.

8. Intellectual Property All content on this Site is the property of KnappRO Chicago and may not be used without permission.

9. Governing Law These Terms are governed by the laws of the State of Illinois.

10. Changes to These Terms We may update these Terms at any time. Continued use of the Site after changes constitutes acceptance.

11. Contact Information For questions about these Terms, contact us at: sales@knapprochicago.com KnappRO Chicago 1929 W 22nd Place, Apt. 1 Chicago, IL 60608